Terms and Conditions

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Terms and Conditions

When using this website, you agree to our Terms and Conditions and become responsible for following them. If you disagree with the terms listed below, please do not use this site.

  1. Definitions.
  1. “Agreement”is these Terms and Conditions.
  2. “Company”is the organization “Writing Affiliates” that involves the Writer into cooperation according to and as defined by the terms stated in this Agreement.
  3. “Website”means writingaffiliates.com
  4. “Order”is an assignment fulfilled in a standard electronic form, submitted to our website and paid for by the customer.
  5. “Product”– a file which is the final result of processing an Order/Revision by Writer.
  6. “Deadline”– due date of the Customer’s Order.
  7. “Support Department” or “Support”– is a part of the Company’s infrastructure with the mission to serve as an intermediate between the Writer and the Customer.
  8. “Customer, Client”means a person who placed an order and paid for the services in accordance with the pricing system.
  9. “Writer”means a person who has agreed to work for the Company on a freelance basis under the Company’s terms as stated in this Agreement.
  10. “Account”means electronic record of all the Orders processed by the Writer, as well as communication, payment, and personal information about the Writer, such as full name, city of residence, payment details, personal documents etc.
  11. “System”means the internal CRM of the Company.
  12. “Fine”– an amount of money that is deducted from the Writer’s pending balance as a penalty for violation of the Company’s standards and requirements to Products, or not fulfilling the Writer’s liabilities.
  13. “Rating”– is a classification or ranking of our writers based on a comparative assessment of the quality of their work and overall performance. For each successfully completed order the Writer receives rating based on the assignment and their current rating.
  14. “Rating penalty”– is rating reduction for violation of the Company’s standards and requirements to Products, or not fulfilling the Writer’s liabilities.
  15. “Claim”– is a negative feedback from the Client regarding the Product or a request of the payment reversal.
  16. “Pre-Check Procedure”– is the procedure of checking the final version of the Order by Quality Assurance department before sending it to the client.
  17. “Revision”– is the process of remaking the Order according to the customer’s claim. Revision can be placed in case the customer’s initial instructions were not met/were partially met and within 30-days period after the completion of the Order/last Revision.
  18. “Quality Control”– the procedure of checking the quality of Orders completed by a particular Writer in case there are any grounds for additional monitoring of the Writer’s performance. These grounds can be but are not limited to: the Writer’s request for a rating boost, large number of complaints from the clients regarding the quality of the Writer’s works (more than 2 in a month); low-rate feedbacks (feedbacks with less than 4 stars); large number of low-quality Orders delivered which is confirmed by QAD (more than 2 in a month) etc. Based on the results of the procedure, rating boost or low-performance warnings and/or Rating penalties and/or Fines and/or Account termination may take place.
  1. Subject of the Agreement.

This Agreement is concluded to regulate relationships and actions between the Writer, the Customer and the Company.

III. Liabilities of Writers and the Company.

Company’s responsibilities:

  1. The Company provides the Writer with the access to the personal dashboard and a choice of orders if they are available.
  2. The Company tracks the record of the Writer’s work for the Company – number of completed orders, payment history, etc.
  3. The Company processes payments twice a month via the payment method chosen by the Writer.
  4. The Company ensures effective intermediate communication between the Writer and the Customer.
  5. The Company resolves disputes that may arise during the Order processing.
  6. The Company reserves the right to activate or terminate Writer’s account based on conditions stated in this Agreement.
  7. The Company keeps all the Writers’ data private and secure.
  8. The Company provides the Writer with the 24/7 support.

Writers are obliged to:

  1. Check the Order instructions before applying for the Order.
  2. Follow the guidelines and instructions given by the Customers and meet our requirements and standards.
  3. Upload fully completed Order before the deadline. If for some reasons the Writer is unable to deliver the Order on time, it is their responsibility to inform our Support team about the situation immediately after it occurred.
  4. Provide drafts and progress reports for free upon the Customer’s/Support’s request and if it is stated in the Order/Revision instructions. Title page, Table of Contents, References – the three sections of the Order that are provided to the Customer for free. All other pages of the work including (but not limited to) Abstract, Outline, Appendixes etc. should be paid by the Customer.
  5. Revise the Order free of charge in case the final version of the Product does not fully correspond to the initial requirements and to the ones submitted by the Client through previous Revision claim(s) (in case such Revision claim(s) was/were completed by the Writer); inform Support in case of any contradiction between the Revision claim from the Customer and initial requirements to the Order or if the Revision instructions are not full; accept Revision requests in a timely manner.
    1. If you contact Support, but do not reach a common conclusion in regards to the Revision validity, a Revision disagree case should be opened.

The Quality Assurance department will evaluate the Revision disagree case: check the initial instructions and the Revision claim, examine the quality of the last version of the work delivered to the Customer. In case the Grading Outcome of the Revision disagree case is Failure or Fringe, a Rating penalty may be applied.

In case the Grading Outcome of the Revision disagree case is Good, the Revision evaluation will be closed and no Rating penalties will be applied.

Issues Revision Levels
Slightly Adjusted Corrected Here and There Changed Substantially Redone
Language slight issues with grammar numerous slight issues with language many grave language issues
slight punctuation issues small number of grave grammar issues
Content little specifications some part of the work is not done (not more than 30%) 50%-70% changes to the content needed (inconsistency with the instructions provided, some parts of the instructions are not addressed) off topic
additional instructions that require minor changes to be made changes in the content (not more than 30%) the type of paper is not correct (for example, reflective essay instead of article) the task is completed incorrectly (the Cl received 0, the instructions are not followed at all, the instructions were misunderstood)
Formatting / Plagiarism slight issues with formatting grave issues with paper formatting (for example, in-text citations are not formatted accordingly) very grave formatting issues (fake citations, sources which are present within citations are not put on the reference page) plagiarism>10%
slight inconsistencies within citations required source/sources is/are not used
Word Count slight word count inconsistency (not more than 15%-20% of the total word count) grave word count inconsistency (20%-50% of the total word count) very grave word count inconsistency (more than 50% of the total word count)
  1. If the previous Revision Claim was identical to the current one, and the Writer has no proofs of full and appropriate completion of the previous Revision Claim, the level of the current Revision Claim will be higher by one Revision Level than the level of the Previous Revision Claim. If the previous Revision Claim has Redone Level, the current Revision Claim will be with the Redone Level in such a case.
  2. If the previous Revision Claim was identical to the current one, and the Writer has proofs of full and appropriate completion of the previous Revision Claim, the Writer is obliged to write a message to the Customer with the request for clarifications and the message to the Support Department with the request for changing the Revision status to “On Hold”.
  1. Keep Account, Order and Client’s information confidential and never disclose it to the third parties; it is strictly prohibited to contact the Client via any channels of personal communication (email, phone, social networks) except the message board available on the Writer’s personal dashboard on the Website. Make sure you are the only person who has access to your email/phone/personal dashboard/payment method on the Website.
  2. Ensure professional and polite business communication both with our Support Team and the Clients through the message board.
  3. Be reachable for the Support Department (by phone/live chat on the Website/email/message board) and the Client (by message board only) at any time while working on the Order/Revision. The maximum allowed time frames for the reply are:
Order Urgency The maximum allowed time frame for the reply
3 hrs 15 min (during either day or night according to the Writer’s timezone)
6 hrs / 12 hrs 30 min (during daytime according to the Writer’s timezone)
24 hrs and more 1 hr (during daytime according to the Writer’s timezone)
3 hr (during nighttime according to the Writer’s timezone)
  1. Inform the Client via the Messages section about the result of checking the initial paper details. In case the Writer needs any clarifications regarding the paper details, the message to the Client should contain the specific request for the clarifications.
    In case the Writer does not need any clarifications regarding the paper details, the message to the Client should contain the confirmation of understanding the paper details provided. If the Writer requests the clarifications regarding the initial paper details after the confirmation message to the Client has been sent, the rating penalty Failure to communicate (p. VIII, Rating penalties, 6) will be applied. The maximum allowed time frames for providing the Client with confirmation or clarification message are:
Order Urgency The maximum allowed time frame for the message to be sent
3 hrs 15 min after the Order was accepted (during either daytime or nighttime according to the Writer’s timezone)
6 hrs / 12 hrs 30 min after the Order was accepted (during either daytime or nighttime according to the Writer’s timezone)
24 hrs and more 1 hr after the Order was accepted (during daytime according to the Writer’s timezone)

!We do not allow to use SafeAssign, Turnitin Tutor’s account, and any other Turnitin Demo-versions to check the originality of your work. Just keep in mind that when you write the paper from scratch, it won’t be tagged with plagiarism by any means.

!It is strictly prohibited to publish papers, i.e. Products or any of their parts on the web.

Systematic violation of the duties above may lead to the suspension of your Writer’s Account with us. Additionally, financial penalties might be implemented.

  1. Name the files which the Writers uploads into the System taking into consideration the Order IDs. For example, the file with the completed paper should be named like this:
    E-180201000019.docx.
    If the Client has paid for a 1-page summary of the work, the Writer should upload it as a separate file with the corresponding name:
    E-180201000019_summary.docx.
    If the Order has a couple of parts/drafts, the Writer should name the files like this:
    E-180201000019_part1.docx or E-180201000019_draft.docx
    If the file that the Writer uploads refers to a Revision, its name should appear like this:
    E-180201000019_revision.docx
    If the Order has more than 1 revision, names of each of the Revision files (starting from the second Revision) should correspond to a number of Revision. For example:
    E-180201000019_revision2.docx or E-180201000019_revision3.docx etc.
    The rules above does not apply in case the Order instructions require the particular file name directions to be followed.
  1. Order Standards and Requirements

Content requirements:

  1. Content must be original and based on strong arguments.
  2. Content must properly develop the given topic.
  3. Content must meet the instructions given by the Client.
  4. Content must be well-structured and logically organized.
  5. Use only reliable sources. The papers should not include unnecessary or invalid information. All references used by Writer should be peer-reviewed sources, unless Customer specifically requires otherwise, and properly cited in text.
  6. If the type of Order is defined as Editing/Proofreading, the Writer is obliged to edit not less than 30% of the content, as well as to proofread the whole paper for grammar/spelling/wording/punctuation errors.
  7. The Customer may make a request for the Writer to provide the pdf-files (links) for the sources having been used while completing the Order. It is the responsibility of the Writer to check such requests and fulfill them in a timely manner.
  8. 1-page summary is a briefly described content of the paper that has the word count equal to the 1 page with the same spacing type as the Order has. If the Customer requested a 1-page summary of the work, it must be provided in a separate file (with the word count that corresponds to the spacing of the Order) along with the final version of the Order.

Formatting requirements:

  1. 12 point Times New Roman;
  2. References on a separate page;
  3. MS Word file;
  4. 300 words per page (double-spaced), 600 words per page (single-spaced);
  5. One inch margin top, bottom, left, right;
  6. The Writer must follow the paper formatting style chosen by the client;
  7. Title and reference pages are free of charge.

Language norms:

  1. American English language is used by default, unless otherwise stated.
  2. Writing is to be clear, coherent, well-focused and relevant to the topic, well-organized; appropriate vocabulary, language, and style are important, as well as clear presentation and mechanical accuracy.

Plagiarism:

  1. Papers must be written entirely from scratch.
  2. The level of plagiarism must not exceed 10%.
  3. The standards of the most common citation styles should be followed. The sources used should be cited properly. Improper citation may cause “false-positive” plagiarism test results.

Customer’s requirements:

  1. Customer’s instructions must be fully followed, and Products must contain the ordered number of pages. If there is any contradiction, it is the Writer’s responsibility to inform Support about it in a timely manner.
  2. In case the Order in progress is canceled, the writer has 1 hour during daytime and 3 hours during night time according to the writer’s timezone to send the draft of the Product for Quality Assurance Department’s (QAD) evaluation. Based on the results of the procedure, the writer may receive full/partial/no compensation for the part of work completed.
    If Support Team does not receive any drafts from the Writer during the specified time frames, the Order will be considered as undone. The Writer will not receive any compensation.
  1. Quality Assurance.

Performance оf every Writer working for the Company is closely monitored by the Quality Assurance and Support departments. Quality Assurance and Support department representatives have the right to send оut warnings tо Writers in case of their negligence of the Customer’s requirements or quality standards of the Company. Quality Assurance and Support department representative have the right to send low-performance warnings and/or impose Rating penalties and/or Fines based on the results of the Quality Control. The Wrіter recognizes аnd expressly gives the Company the prerogative through іts Quаlіty Аssurаnсe and Support Departments to impose the appropriate sаnсtіоns based on the Writer’s performance.

Our Quality Assurance Department (QAD) is also responsible for a Pre-Check Procedure. It means that the the final version of the Order the Writer completes (usually the papers which contain more than 5 pages or the Orders from our new Clients) may be checked by QAD before sending them to the Clients. The 1-page summary (if ordered by the Client) is not included in the final version of the Order.

If QAD finds some issues with the work, they can send the paper back to the Writer with the comments or corrections. The Writer has to check them carefully and make all the necessary changes in the file provided by QAD specialist. Only after that the work can be uploaded into the System. QAD may reassign the Writer from the Order in case the Grading Outcome of the Pre-Check Procedure is Failure (as per p.VIII, Fines, 4.1.2., 4.2.2.).

Once the writer receives a message from company’s email with the subject “{Order ID} with Pre-Check is now assigned to you” or “Order ID pre-check created”, they are obliged to follow the instructions mentioned in it.

  1. Activating accounts.
  1. For an Account to be considered for activation, the Writer has to fill in the registration form on the Website.
  2. Writer has to provide their CV and cover letter, a copy of their diploma and the list of subjects they are proficient in.
  3. Upon approval from the Human Resources (HR) team, the Writer is offered to pass the language test.
  4. If the Writer passes the language test, they may proceed with the essay test.
  5. Once the Writer successfully passes both tests, the Company initiates the identity verification procedure. The Writer is to send their personal ID/passport photocopies (front and back sides of the document) and the photo of them holding the ID/passport in one hand and A4 sheet of paper (on which the Writer’s full name, the current date in the format Month/Day/Year, and the name of the Company are written) in another. The Writer has 24 hours from the moment of receiving the message about the start of the identity verification procedure to send the required documents. In case the Writer cannot send the required documents within the time frame indicated above, they are obliged to inform the HR Department about the issue by sending the email at support@ writingaffiliates.com with the request for changing the time frame. In such a case the HR Department holds the right either to approve or decline the Writer’s request for changing the time frame.
  6. The Writer receives a phone call and a video call in Skype to verify their identity and all other personal details. The writer must activate a camera while conversation via Skype.
  7. At the end of the application procedure, if all above mentioned steps were followed, the Writer receives a registration link to create an Account in the System. The link is active for the day it is sent only.
  8. The Writer obtains a possibility to apply for Orders and starts working only upon Account activation and authorization of their contact information.
  9. The Company reserves the right not to disclose the reason for application denial.
  10. The application for writer’s position with the Company may be processed during 14 business days from the moment the registration form is completed. It means that the applicant will receive a response from Human Resources Department regarding the status of the application within the period mentioned.
  11. Once the Writer completes the first order for the Company, they are obliged to complete the Introductory Test. The procedure is the following:
  • The Writer is given 1-week period to learn Wiki for Writers section on the personal dashboard.
  • The Writer is given a test of 20 multiple choice questions with the time limit of 40 minutes. The passing score is 75% of correct answers (minimum 15 out of 20 questions should be answered correctly).
  • In case the Writer fails to pass the test successfully for the first time, they are given 2 more attempts during the next 2 weeks (only 1 attempt is accepted during a week). In case the Writer does not pass the test successfully on the 3rd attempt, the Rating Penalty of -20.00 points is imposed on their account. If the Writer ignores the invitation emails for the Introductory Test during the period of 3 weeks from the moment the first email message about the procedure was sent to them, their account may be terminated.

VII. Terminating accounts.

  1. The Company has the right to initiate the Account termination process because of the violation/(-s) of terms of the Agreement by the Writer or the Writer’s inactivity.
  2. Writers have their right to initiate this process on their own due to any circumstances that may occur by contacting our Support Team.
  3. The Company has the right to terminate an account if it suspects any fraudulent activity which includes but is not limited to: registering multiple accounts, providing fake data of any kind, selling accounts, providing access to an account to a third party. In such cases the Company reserves the right to cancel any payments to such accounts at the Company’s sole discretion.
  4. The Company reserves the right to terminate the accounts that have been inactive for more than 6 months. Inactivity means that the Writer was not online on the writer’s dashboard during the 6-months period and/or completed less than 5 orders within the time mentioned. The Company may change this time frame in its sole discretion if any amendments to the Agreement are going to take place.
  5. After terminating the Writer’s Account, all the earnings will be paid to Writer on the next payment date except the cases where reason for terminating the Account was fraudulent activity. The amount of earnings should be more than $30.00 at the moment of the next payment period. Note: Payoneer is the only payment method that (according to Payoneer’s Services Terms and Conditions) requires the amount of earnings to be more than $50.00 at the moment of the next payment period for the funds to be issued to Writer’s Payoneer Account.
  6. The Company reserves the right not to disclose the reason for the Writer’s account termination if there have been found strong proofs of Writer’s non-fulfillment of any of their liabilities mentioned in this Agreement.
  7. The Writer cannot reactivate their account after its termination in case the reason for the termination was fraudulent activity. If there was any other reason for termination of the account, the writer may apply for the writer’s position with the company from scratch (according to the p.VI of the Agreement) after 6 months pass from the moment of account termination.

VIII. Rating penalties, Fines and Disputes

Rating penalties:

  1. Lateness by the deadline. If the Writer is late with an order – the System reduces their rating automatically by the number of points the Writer was to receive upon the order completion. If the Client doesn’t allow the deadline extension, that can be considered as a failure from the Writer’s side and the Client is eligible for a full refund. The Writer won’t be paid for the order, rating and financial penalties would be introduced.
    If the Writer is late with Revision (with the statuses “Requested” or “In progress”) – rating penalties may be introduced.
  2. Uploading the wrong Order file / Pre-Check file / draft instead of the completed paper in compliance with the corresponding Order instructions. The Rating Penalty in this case equals to 100% of the number of points the Writer was to receive upon the order completion.
  3. Late clarifications/reassignment request.
    1. The Rating Penalty equals to 150% of the number of points the Writer was to receive upon the Order completion if the Writer asks for missing instructions/attachments/clarifications or order reassignment after the maximum allowed time frames:
Order Urgency The maximum allowed time frame for the message to be sent
3 hrs 15 min after the Order was accepted (during either daytime or nighttime according to the Writer’s timezone)
6 hrs / 12 hrs 30 min after the Order was accepted (during either daytime or nighttime according to the Writer’s timezone)
24 hrs and more 1 hr after the Order was accepted (during daytime according to the Writer’s timezone)

3.2.In case the Writer asks for Order reassignment after 50% of the Deadline of the Order with 3-24 hrs urgency passes or after 70% of the Deadline of the Order with more than 24 hrs urgency passes, it is considered as non-delivery of the product to the Customer. In such case Rating and financial penalties might be introduced.

  1. Failure to use VPN. It is obligatory to use the VPN software in order to login somewhere with the Client’s personal info (Kindle; Amazon; Bookshelf; Gmail; University/College or High School libraries etc). Failure to use VPN might cause Rating Penalties 200% of the number of points the Writer was to receive upon the order completion.
  2. Ignoring pre-check procedure. The Rating Penalty equals to 200% of the number of points the Writer was to receive upon the order completion.
  3. Plagiarism before final submission. The Rating Penalty equals to 100% of the number of points the Writer was to receive upon the Order completion in cases when the Writer uploaded Pre-Check file/draft in which plagiarism exceeded 10%.
  4. Failure to communicate. The Rating Penalty equals to 50% of the number of points the Writer was to receive upon the Order completion.
    1. The Rating Penalty “Failure to communicate” is applied in case the Writer failed to adhere to the time frames indicated in p.III, Writers are obliged to, p.8 and in p.III, Writers are obliged to, p.9 of the Agreement.
  5. Wrong file name. The Rating Penalty equals to 50% of the number of points the Writer was to receive upon the Order completion in cases when the Writer did not follow the rule indicated in p. III, Writers are obliged to, p. 10 of the Agreement.

Fines:

  1. Financial Fines along with Rating penalties may be implemented in case the Writer fails to follow the Order standards and requirements listed in the p.IV of the Agreement which result into the Claim from the Customer’s side. The Claims are evaluated and processed by the Quality Assurance Department.
  2. The Customers have the right to submit their Claim within 1 month starting from the Deadline of the Order.
  3. The Customers have unlimited time frame to submit a Claim if the case involves plagiarism accusation.
  4. The Claims may have two natures: Refund Claims or Reassign Claims.
    1. Refund Claim is the Claim from the Cient with a request to receive their money back for the completed Product of inappropriate quality.
      1. After processing the Refund Claim, QAD assigns 2 grades to the Product delivered: one for Language, one for Compliance. In case the Product is technical, and does not include the text, the grade for Language duplicates the one for Compliance.
      2. There could be three Grading Outcomes: Good (both grades are from the range A, A-, B+, B, B-), Fringe (both grades are from the range A, A-, B+, B, B-, C+), Failure (both grades are from the range A, A-, B+, B, B-, C+, C, C-, D, F).
      3. If the Grading Outcome is Good, neither Financial Fines nor Rating penalties are imposed.
      4. If the Grading Outcome is Fringe, the Writer receives partial payment for the Order (the amount of it depends on the grades received), slight Rating penalties are imposed (the amount of it depends on the grades received).
      5. If the Grading Outcome is Failure, the Writer does not receive any payment for the Order, the Financial Fine is implemented (the amount of it includes all direct losses (lost profits, reputational losses, service fee that the Company pays for processing the Refund Claim through the payment method the Client used)), grave Rating penalties are imposed (the amount of it depends on the grades received).
      6. In case the Writer already received the payment for the Order, and the Refund Claim from the Client is received, QAD processes it, after that the process moves on to the points 4.1.1., 4.1.2.. If the Grading Outcome is Fringe, the payment for the Order will be partially withdrawn (the amount of it depends on the grades received), slight Rating penalties are imposed (the amount of it depends on the grades received). If the Grading Outcome is Failure, the payment for the Order will be withdrawn, the Financial Fine is implemented (the amount of it includes all direct losses (lost profits, reputational losses, the service fee that the Company pays for processing the Refund Claim through the payment method the Client used)), grave Rating penalties are imposed (the amount of it depends on the grades received).
    2. Reassign Claim is the Claim from the Client with a request to change the writer on the Order.
      1. After processing the Reassign Claim, QAD assigns 2 grades to the Product delivered: one for Language, one for Compliance. In case the product is technical and does not include the text, the grade for Language duplicates the one for Compliance.
      2. There could be three Grading Outcomes: Good (both grades are from the range A, A-, B+, B, B-), Fringe (both grades are from the range A, A-, B+, B, B-, C+), Failure (both grades are from the range A, A-, B+, B, B-, C+, C, C-, D, F).
      3. If the Grading Outcome is Good, no Financial Fines or Rating penalties are imposed. The Writer continues work on the Order.
      4. If the Grading Outcome is Fringe, slight Rating penalties are imposed (the amount of it depends on the grades received). The Writer continues work on the Order.
      5. If the Grading Outcome is Failure, the Writer will not receive any payment for the Order, the Financial Fine is implemented (the amount of it includes all direct losses (lost profits, reputational losses, a service fee for processing the Reassign Claim)), grave Rating penalties are imposed (the amount of it depends on the grades received). The Writer does not continue work on the Order.
      6. In case the Writer already received the payment for the Order, and the Reassign Claim from the Client is received, QAD processes it, after that the process moves on to the points 4.2.1., 4.2.2.. If the Grading Outcome is Failure, the payment for the Order will be withdrawn, the Financial Fine is implemented (the amount of it includes all direct losses (lost profits, reputational losses, a service fee for processing the Reassign Claim)), grave Rating penalties are imposed (the amount of it depends on the grades received). The Writer does not continue work on the Order.
  5. QAD representatives are responsible for the fair assessment of the Product provided by the Writer in view of the Client’s requirements.

Disputes:

  1. The Writer may submit a dispute of grading results provided by QAD. The dispute message must be sent to support@ writingaffiliates.com with the subject “{{Order ID}}_Grading Disagree” not later than 24 hours after the grading results were sent to the Writer.
  2. The Grading Disagree message should contain a list of points with the reference to QAD’s comments that the Writer does not agree upon. The points should refer to the issues with the quality of the Product only. In case the Grading Disagree message contains the information about the Writer’s disagreement with Rating penalties or Financial Fines imposed, QAD has the right not to consider such a message.
  3. QAD has up to 5 business days to resolve the dispute and provide the Writer with their answer. QAD’s decision is final and cannot be reconsidered. It should be made in strict compliance with the p.VIII, Fines, p.5 of the Agreement. The Writer receives the message with QAD’s response from support@ writingaffiliates.com.
  1. Motivational system
  1. Every Writer employed by the company has the ability to receive increased payments for the completed Orders depending on their personal Rating.
  2. The higher the rating is, the higher bonus is to be applied to the final Order CPP (cost per page).
  3. Rating can be increased by completing Orders without failures.
  4. When an order is completed, the customer may evaluate it using the feedback section. Please note that both positive and negative feedback will be considered by the Human Resources department during the Writer’s performance evaluation.
  5. The Writer may request a rating boost once in the 6 months period. After such a request has been sent to the Support Department, the Quality Control procedure will take place. If the results of the said procedure are satisfactory (all of the Orders checked correspond to the Quality Standards of the Company), the rating boost of up to 100 rating points will be applied on the Account.
  1. Payments Terms and Conditions:
  1. After account activation, Writers must share their accurate and up-to-date beneficiary information at least 4 days prior to the payment period. In the case of late provision, the payment is made during the next period.
  2. The Company is not liable for inaccurate billing details the Writers provide and sends earnings based on the information submitted.
  3. In case the payment has been released to a wrong or invalid Account, it is the sole responsibility of the Writer to clarify the situation with the representatives of a particular payment platform.
  4. When Writers upload the Products made according to the requirements into the System and Customers approve them, they receive a stated compensation in the balance. After the Writer’s earnings reach $50.00, the latter can be paid via payment method marked as primary.
    Additional info:
    In case your primary payment method is M-Pesa, we charge 2-3% of the payment to cover the transaction fee.
  5. Writers may receive their earnings twice a month. The payment periods are between the 1st and the 5th and between the 15th and the 20th of each month. We reserve the right to change it due to sudden circumstances or tech difficulties. In these cases, the Writers will be immediately notified.
  6. The Company reserves the right to put a payment on hold in exceptional cases. For example, if the Writer has pending Claims or Disputes.
  7. If the Writer wants to change their payment details or phone number, they must pass the identity verification procedure (p. VI.5 and p. VI.6 of the Agreement).
  1. Confidentiality.
  1. The Writer must acknowledge that during the effeсtіvіty оf thіs Agreement, the Writer wіll hаve ассess tо аnd beсоme асquаіnted wіth various trаde secrets, inventions, іnnоvаtіоns, processes, іnfоrmаtіоn, records аnd speсіfісаtіоns thаt аre оwned оr lісensed tо the Company аnd/оr used by the Company in соnneсtіоn with the operation оf іts busіness. These include, wіthоut lіmіtаtіоn, the Соmpаny’s busіness аnd prоduсt prосesses, methоds, ассоunts аnd prосedures.
  2. The Writer agrees nоt tо dіsсlоse any оf the above-mentіоned mаtters, directly оr іndіreсtly, оr use аny оf the listed items above іn аny manner, either durіng the term оf thіs Agreement оr аt any time thereafter, exсept аs requіred іn the ordinary course оf thіs engagement with the Соmpаny.
  3. Аll fіles, reсоrds, documents, blueprіnts, speсіfісаtіоns, іnfоrmаtіоn, letters, notes, medіа lists, оrіgіnаl/creative artwork, nоtebооks, аnd sіmіlаr іtems relаtіng tо the busіness оf the Company, whether prepаred by the Wrіter оr otherwise соmіng іnto the Writer’s possession or knоwledge, wіll remаіn the exclusive property of the Company.
  4. The Company may also hold the information, files, and texts that belong to others who use the website (Customers, Writers). These data as well are not permitted to be used for commercial or personal purposes. The material supplied for an Order could be used only for that Order and not for Orders belonged to other customers or Orders in associated companies.

XII. Intellectual property rights.

  1. The Company reserves all the intellectual property rights for the assignments (Orders) completed and provided by the Writers to the Company’s customers.
  2. Аll innovations and developments related tо the Products completed by the Wrіter durіng engagemеnt regulated by this document аre соnsіdered tо be the Company’s exclusive prоperty.
  3. The writers are getting financial compensation for the pieces of work they provide during the employment with the Company.
  4. Upon creation of the Account with the Company, the writers hereby perpetually, irrevocably, and unconditionally agree to transfer all the rights for the product they deliver to the Company.
  5. Wrіter is obliged nоt tо execute any further agreement(s) іn соnflісt wіth thіs Agreement.

XIII. Amendments to our Terms and Conditions.

The Соmpаny reserves the rіght tо mоdіfy, аmend, revіse оr оtherwіse сhаnge аny аnd аll prоvіsіоns оf thіs Аgreement. The Wrіter аgrees tо be bоund by аny subsequent mоdіfісаtіоns, аmendments, revіsіоns оr сhаnges аs соntemplаted hereіn, by the соntіnued rendіtіоn оf servісes tо the Соmpаny. Іt shаll be the оblіgаtіоn оf the Wrіter tо revіew thіs Аgreement fоr сhаnges on a regular basis.
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